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If you’re looking to automate manual processes, streamline workflows or create better experiences for customers, using software applications can help businesses save money, cut down on human error and boost profits. Finding the right software for business can be a challenge with so many options to choose from.

Small and medium-sized enterprises (SMBs) can benefit from low-cost alternatives for branded software suites such as LibreOffice or Google Docs. These suites typically offer accounting, office productivity, project management, and communication systems. Enterprise resource planning (ERP), which has more advanced features, such as global reports and inventory management, is available for larger companies.

Live chats and cobrowsing are two popular customer support tools that can help businesses solve problems faster that results in greater satisfaction and retention. Some of these tools, like Help Scout and Zendesk, are integrated with other business apps to provide a greater experience for customers.

Contract management software such as Plutio can help businesses keep the track of ongoing projects by aggregating all relevant information into one place for easy access and review. Users can, for example see the progress of their project, billable hours, and paid invoices in one glance.

As customers of today are seeking customized products and services companies have to adjust their marketing strategies. CRM tools can help businesses better understand the needs of their customers and help them tailor their products. These tools can be used to study sales trends and market conditions.